Engage, a Tegria company, provides setup, hosting and support to Summit Medical Center with a focus on security.
After initially planning to host their servers in-house, SMC contracted with Engage for a hosted environment to ensure their servers’ safety and stability during the transition to MEDITECH. Engage hosted SMC’s MEDITECH environment for the first 90-days of implementation.
In April 2018, a malware attack took SMC’s MEDITECH system offline, which impacted all hospital servers. SMC’s first call was to Engage, who immediately answered the phone to provide initial triage and support. Throughout the attack, Engage stood side-by-side with SMC, including multiple daily phone calls with their team.
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